Privacy Choices

What We Collect

Identifiers (name, email, address, IP), Commercial info (orders, purchase history), Internet activity (pages viewed, cookies/pixels), Geolocation (general region), Inferences (product interests).

Sources

You (checkout, forms), automatic (cookies/analytics), third parties (payment/marketing/fulfillment partners).

Uses

Fulfill orders, customer support, site operations, analytics, marketing (with consent where required), fraud prevention, legal compliance.

Sharing

We share limited info with service providers (e.g., ecommerce, payments, shipping, email marketing, analytics). They may only use data to serve us. We do not sell personal information as defined by California law.

Cookies/Tracking

Non-essential cookies/pixels load only with your consent via our banner. You can withdraw consent anytime via our Your Privacy Choices link. We honor Global Privacy Control (GPC) signals.

Retention

We keep personal information 7 years from last account or order activity, unless longer retention is required by law (e.g., tax/warranty) or to resolve disputes.

Security

We use encryption in transit, access controls, training, and certified payment processors. No system is perfectly secure.

Breach Notification

If a breach occurs, we will notify you and regulators as required by law and describe steps we are taking. We may offer protective services where appropriate.

Your Privacy Rights

Know what we collect, delete your data (with exceptions), correct inaccurate info, opt-out of sale/sharing, non-discrimination for exercising rights. Requests via info@southernnatural.com or Your Privacy Choices page. Verification required. Response within 45 days (extendable once by 45 days).

Children’s Privacy

We do not knowingly collect info from children under 13. If we discover it, we will delete it. Parents can email info@southernnatural.com to review/delete a child’s info. We do not use children’s data for marketing or profiling.