Shipping & Returns

Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday - Thursday.  Orders received on  Friday may not ship until Monday.  

Carriers

We use the following carriers to deliver our orders:

• USPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

We offer FREE shipping on orders that are $59 or more.  All other orders will ship at $7 flat rate shipping. 

Returns, Refunds and Exchanges

 If you ever have any questions or concerns about your order please call or email us and we'll be happy to help you. (info@southernnatural.com or 205-353-3656) Customer service is our top priority!  In the 7 years we've been in business we've never had a customer return their product.  If we send you the wrong product you will get to keep it, plus we will resend your correct order.